Other places to go for help

If we're unable to help you with your insurance issue, the following agencies may be able to help you:

If it involves: Contact:

Health-insurance related

Washington Healthplanfinder (the Exchange)


Washington Healthplanfinder (www.wahealthplanfinder.org)

Appeals: 855-859-2512 or email: appeals@wahbexchange.org
File online complaint (https://referrals.wahbexchange.org

Medicare Part A or B, Medicare Part D drug plan, or a Medicare Advantage plan

Centers for Medicare and Medicaid Services (www.cms.gov)
1-800-MEDICARE (800-633-4227)

Workers’ compensation claim

Washington State Department of Labor and Industries (www.lni.wa.gov)

Federal employee health or life insurance plan or Multi-State Plan Program


U.S. Office of Personnel Management (www.opm.gov)

Complaint against a health care provider

Washington State Department of Health (www.doh.wa.gov)

Health insurance policy you bought in another state

That state's insurance commissioner’s office (www.naic.org)

Washington Apple Health (for kids and adults)

Apple Health (www.hca.wa.gov)
Medicaid questions: askmedicaid@hca.wa.gov

Eligibility determination: 855-623-9357
Email: askmagi@hca.wa.gov

Uniform Medical Plan

Uniform Medical Plan (www.ump.hca.wa.gov)

Self-funded employee health plan or

Consolidated Omnibus Budget Reconciliation Act (COBRA) plan

U.S. Department of Labor (www.dol.gov)

Auto-insurance related

Hard-to-insure drivers who can't find auto coverage - ask an insurance agent about the Automobile Insurance Plan

Automobile Insurance Plan (www.aipso.com)

Mandatory auto insurance requirements, proof of auto liability insurance, filing SR22s and vehicle titles

Washington State Dept. of Licensing (www.dol.wa.gov)

Certificate of Proof of Financial Responsibility

Washington State Treasurer (www.tre.wa.gov)

Home or business insurance related

Flood insurance for home and commercial coverage (including complaints and filing claims)

National Flood Insurance Program (NFIP) (www.floodsmart.gov)

Washington State Fair Plan for people who can't find homeowner or commercial property insurance up to $1.5 million

Washington Fair Plan (www.wafairplan.com)


Foreclosure, identity fraud or issues involving Washington state banks, credit unions, mortgage brokers and payday lenders

Washington State Dept. of Financial Institutions (www.dfi.wa.gov)

Issues about a business that affects interstate commerce

Federal Trade Commission (FTC) (www.ftc.gov)
877-382-4357 Seattle: 206-225-6350

Issues about non-insurance Washington state businesses

Washington State Office of the Attorney General (www.atg.wa.gov)

Updated 08/14/2015

See also

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