We're here to protect insurance consumers
Washington State Office of the Insurance Commissioner

Need advice on health insurance?

Give us a call at 1-800-562-6900. That's our free hotline, staffed by live insurance experts, not recordings. We'll give you immediate assistance or refer you to someone who can, including our Statewide Health Insurance Benefits Advisors (SHIBA) HelpLine - a network of trained volunteers who can help you in your own community.

We can help you:

We'll also do our best to advocate on your behalf. We:

  • Answer insurance questions
  • Investigate complaints
  • Enforce insurance law on your behalf
  • Help you understand how to settle disputes

If you have questions or a problem, call 1-800-562-6900 or email us at the link on the right side of this page.




Updated 10/10/2011

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Need more help? Call our FREE Insurance Consumer Hotline at 1-800-562-6900
or Email us at cap@oic.wa.gov.