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Call our Insurance Consumer Hotline at
800-562-6900
Complaints
File a complaint against an insurance company
File a complaint against an insurance agent
An auto rate (also called a premium) is the amount an insurance company charges you in return for auto coverage. To determine how much your company will charge you (and others who have the same risk), it'll look at rating factors.
Insurers can base rates on certain factors that affect risk, including:
Insurance companies must send us their rate requests when they want to change their rates.
Before we'll decide to approve or disapprove the request, we'll review the rate request to make sure the company's financial and statistical data are accurate to justify the rate change.