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Washington State Office of the Insurance Commissioner

How we review health rates

We review all rate requests for individual and small-employer plans (employers with 1-50 employees) in Washington.

Health insurance companies can't change rates more than once a year, unless state or federal law requires a new health benefit.

Factors that affect rates

Individual and small group health insurance rates are "community rated."  This means the rates are based on the combined claims everyone files. This is why your rate may go up even if you haven't filed a claim.

Also, the rising cost of medical care impacts rates.

In general, how much you pay depends on:

  • Your age;
  • Your family size;
  • Whether or not you smoke; and
  • The benefits in your health plan.

What we do

We scrutinize the company's projections and what they're based on, including the last three years' premiums, enrollment and claims.

We also examine the following information to see if the rate change is reasonable in relation to the plan's benefits:

  • That the premiums, claims and administrative costs are consistent with what the company reported in its financial statement
  • The actual vs. projected medical and prescription drug costs.
  • The assumptions used to project the medical and prescription drug costs, including changes in these costs and in the benefit design
  • The actual vs. projected administrative costs, including expenses such as agent commissions, taxes, salaries, case management activities, claims and appeals processing costs, customer services, etc.
  • How much profit the company expects to make; this is generally called "contribution to surplus" or "projected profit;" whether this amount is considered reasonable depends on the company's current level of surplus as well as the type of business

If we believe the rate request is justified, state law requires us to approve the increase.

If we don't believe the rate increase is justified, we deny the increase. At this point, the insurer can revise its rate increase request or it can request a hearing.

Your right to know

Most individual or small employer rate filings received on or after July 1, 2011 are available to the public.




Updated 04/11/2012

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Need more help? Call our FREE Insurance Consumer Hotline at 1-800-562-6900
or Email us at cap@oic.wa.gov.