On this page, you'll find resources to help you counsel clients remotely during the COVID-19 pandemic. Tips for SHIBA volunteers who work from home and phone counsel clients (PDF, 278.93 KB)Tools to provide counseling remotely (during COVID-19) (PDF, 1.69 MB)COVID-19 Medicare coverage - Medicare beneficiary questions & answers (PDF, 268.94 KB)Medicare coverage and coronavirus (PDF, 241.62 KB)Successful practices - telework and outreach during the COVID-19 pandemic (PDF, 498.37 KB) See alsoMedicareNeed more help?Contact SHIBA staff (for volunteers and volunteer coordinators)Call us at 360-725-7097