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- Ask an insurance expert - Our team of experts are here to answer your questions about insurance and help you understand your rights.
- File a complaint - We'll send your complaint to the insurer or agent and ask for a response. If we can't help you because of jurisdiction, we'll refer you to someone who can.
- Check your complaint status - Log in and check the status of a complaint you’ve filed.
- Agent and company lookup - Use this tool to find helpful information about insurance agents, agencies, and the companies they work with.
- Licensee login - Log in to your producer or adjuster profile to make changes to your license or to reinstate it.
- Orders search - Find information about disciplinary actions, general orders and fines we’ve issued agents and insurance companies since 2010.
For consumers
- Ask an insurance expert - Our team of experts are here to answer your questions about insurance and help you understand your rights.
- File a complaint - We'll send your complaint to the insurer or agent and ask for a response. If we can't help you because of jurisdiction, we'll refer you to someone who can.
- Check your complaint status - Log in and check the status of a complaint you’ve filed.
- Report insurance fraud - Let us know if you suspect someone trying to cheat an agent or insurance company in Washington.
- Agent and company lookup - Use this tool to find helpful information about insurance agents, agencies, and the companies they work with.
- Search the producer database (PDB) - Find information from state insurance departments on demographics, licensing, appointments and regulatory actions.
- Sign up for health rate email alerts - If you’re tracking your health insurer’s or another company's rates, sign up to get email alerts when we receive rate requests.
- Search health insurer rate requests - Search health insurers' requests to increase rates for individual and small group plans. Read summaries and public comments about requested increases.
- Compare health insurer financial data - Compare data from health insurers on revenue, premiums, claims, surplus and administration.
- Health care appeals independent review decisions - Look up decisions on health care appeals from independent review organizations. You can search by company, diagnosis or treatment.
- Life insurance policy finder - Get help finding old life insurance policies or annuity contracts of someone who has passed away. This form is for beneficiaries, executors or legal representatives.
- Orders search - Find information about disciplinary actions, general orders and fines we’ve issued agents and insurance companies since 2010.
- Public records request - Request documents and materials from us. Be sure to provide as much detail as possible.
- Search rate, rule and form filings - Find company rate, rule and form filings through the System for Electronic Rate and Form Filing (SERFF) Filing Access.
- Track a bill - Track bills in the lawmaking process with Selected Bill Tracking. Learn to create an account and use its features.
Insurance producers
- Licensee login - Log in to your producer or adjuster profile to make changes to your license or to reinstate it.
- NIPR Licensing Center login - Get licensed and manage your license through the National Insurance Producer Registry’s (NIPR) Licensing Center.
- Reinstate or make amendments to your license - Log in to your producer or adjuster profile to make changes to your license or to reinstate it.
- Print your license - Log in to generate and print your license certificate.
- Report insurance fraud - Let us know if you suspect someone trying to cheat an agent or insurance company in Washington.
- Find your education history - Log in to view and download your education history report.
- Search agent, agency and company information - Find your licensing status and WAOIC, NPN or NAIC numbers. You can also search for company contact information.
- Search the producer database (PDB) - Find information from state insurance departments on demographics, licensing, appointments and regulatory actions.
- Hearings unit - Consumer toolkit - Find Initial and Final Orders from our Legal Affairs team and Administrative Hearings Unit.
- Laws and rules for producers and adjusters - Learn about the new laws and rules for insurance producers.
- Track a bill - Track bills in the lawmaking process with Selected Bill Tracking. Learn to create an account and use its features.
Continuing education providers
- Submit a course roster - Submit continuing education (CE) course rosters, see your list of approved courses or update your contact information.
Independent review organizations
- Independent review organization registration - You’ll need to register and certify with us before acting as an independent review organization (IRO).
- IRO certification and recertification login - Log in to certify or recertify your organization.
- Submit an IRO decision - Log in to access assignments and report your independent review decisions.
Insurers and regulated entities
- SERFF login - Use the System for Electronic Rate and Form Filing (SERFF) to file with Washington state.
- File financial statements and supplements - Log in to file your yearly statements and supplements.
- Filing and Payment Center login - File or amend your yearly premium taxes and pay fraud and regulatory surcharges.
- Report insurance fraud - Let us know if you suspect someone trying to cheat an agent or insurance company in Washington.
- Submit new independent review requests - Log in to submit new independent review requests from your health insurance enrollees.
- Manage your company appointments - Submit, renew, cancel or print your appointment certificates.
- Network access reporting login - Log in to submit documents for network access filing requirements.
- Company Complaint Response System (CRS) login - Log in to receive and respond to consumer complaints we receive.
- Register as an HCBM - You'll need to register with us to do business as a health care benefit manager (HCBM) in our state.
- Orders search - Find information about disciplinary actions, general orders and fines we’ve issued agents and insurance companies since 2010.
- Track a bill - Track bills in the lawmaking process with Selected Bill Tracking. Learn to create an account and use its features.
- Laws and rules for insurers and regulated entities - Learn about the new laws and rules for insurers and regulated entities.