Our Mission
We protect consumers, the public interest and our state’s economy through fair and efficient regulation of the insurance industry.
We’re a small agency of about 280 employees who oversee the insurance market in Washington state.
We help you with your insurance issues by:
- Investigating complaints about your insurance company or agent
- Proposing laws and adopting rules when consumer protections are needed
- Making sure companies meet their financial obligations to you
- Educating you about your insurance rights
- Helping you understand and navigate Medicare
- Licensing and monitoring the people and businesses that sell insurance
- Reviewing and approving the insurance policies companies sell
We oversee the people and companies that sell insurance through:
- Ensuring companies have enough money to pay claims and follow state and federal law
- Making sure companies and agents and brokers are licensed and in good financial standing
- Reviewing and monitoring the policies companies sell and their behavior in the market
- Monitoring troubled companies and preventing financial harm to policyholders
- Reviewing the benefits companies offer and the prices they charge
- Taking enforcement action against individuals and companies who violate insurance laws and regulations
- Investigating potential misconduct by the people and companies we regulate
We regulate the insurance market in Washington state by:
- Analyzing insurance company practices and contracts for compliance
- Finding and prosecuting criminal organizations and individuals engaged in insurance fraud
- Providing regulatory oversight and guidance, keeping our insurance market healthy