We can help you with your insurance!
Watch a one-minute video about how our insurance experts can help you with insurance questions and problems.
We have a dedicated team of insurance experts ready to help you. We can help you understand your rights and answer your insurance questions. In 2023, we helped Washington consumers by:
- Processing 9,441 consumer complaints, leading to the recovery of $27,402,234.93 for consumers.
- Answering 92,453 calls to our consumer hotline about insurance issues, rights and responsibilities.
- Conducting 6,518 live chat sessions with consumers.
- Responding to 8,496 written consumer inquiries.
- Distributing 3,181 insurance-related publications to consumers.
- Helping consumers resolve various policy issues, including claims, billing and underwriting problems.
- Providing thousands of referrals to other places that can provide help, including the WA Cares Fund and the Washington Health Benefit Exchange.