We can help you with your insurance!
Watch a one-minute video about how our insurance experts can help you with insurance questions and problems.
We have a dedicated team of insurance experts ready to help you. We can help you understand your rights and answer your insurance questions. In 2024, we helped Washington consumers by:
- Processing 10,127 consumer complaints, leading to the recovery of $45,106,770.11 for consumers.
- Answering 98,704 calls to our consumer hotline about insurance issues, rights and responsibilities.
- Conducting 5,312 live chat sessions with consumers.
- Responding to 9,443 written consumer inquiries.
- Distributing 5,997 insurance-related publications to consumers.
- Helping consumers resolve various policy issues, including claims, billing and underwriting problems.
- Providing thousands of referrals to other places that can provide help, including the WA Cares Fund and the Washington Health Benefit Exchange.