Find procedures and forms to report and document SHIBA incidents, complaints by volunteers and about volunteers, and appealing a complaint. SHIBA incident reporting: Procedures and form (PDF, 257.01 KB)Complaint by a SHIBA volunteer: Procedures and form with instructions (PDF, 285.06 KB)Complaint about a SHIBA volunteer: Procedures and form with outcome (PDF, 283.04 KB)SHIBA volunteer appeal: Procedures (PDF, 214.33 KB) SEE ALSOSHIBA formsNEED MORE HELP?Contact SHIBA staff (for volunteers and volunteer coordinators)