To initiate arbitration under the Balance Billing Protection Act (BBPA), a provider must send an arbitration initiation request to a carrier’s designated contact for such notices (WAC 284-43B-035).
Each carrier’s designated contact for BBPA arbitration can be found below.
If you are a carrier that needs to update your arbitration designated contact information, please contact policy@oic.wa.gov.
Carrier's designated contact for BBPA arbitration
Company | Name | Phone | |
|---|---|---|---|
| 4 Ever Life Insurance Company | William Sterling | ||
Aetna Life Insurance Company (Aetna) | N/A | ||
All Savers Insurance Company – United Healthcare | Rachel Beck | ||
American Specialty Health Insurance Company (ASH Insurance) | Jaclyn Parker | ||
| Asuris Northwest Health (Cambria Health Solution) | N/A | ||
BridgeSpan Health Company (Cambria Health Solution) | N/A | ||
Cigna (CHLIC) | Andrew Caylor | ||
Community Health Plan of Washington (CHPW) | Payment Dispute | ||
| Coordinated Care | Amy Condon | Amy.M.Condon@coordinatedcarehealth.com | 253-844-3149 |
First Choice Health Network, Inc | JacquelineJ. Brainard | ||
Health Alliance Northwest Health Plan | Elizabeth Kurt | Legal@healthalliance.org or Elizabeth.Kurt@healthalliance.org | |
Health Net Health Plan of Oregon | Kim Hanson | ||
Kaiser Foundation Health Plan of the Northwest | N/A | ||
Kaiser Foundation Health Plan of Washington; Kaiser Foundation Health Plan of Washington Options, Inc. | N/A | ||
Molina | N/A | 425-424-1100, ext. 142652 | |
PacificSource HealthPlans | Kim Kenworthy | ||
Premera | Premera Federal No Surprises | ||
Providence Health Plan | N/A | ||
Regence BlueShield (Cambria Health Solutions) | Washington Balance Billing Negotiation Request | ||
Regence BlueCross BlueShield of Oregon (Cambria Health Solution) | Washington Balance Billing Negotiation Request | ||
Trustmark Health Benefits | Pamela Laukhuff | ||
Student Resources division of UnitedHealthCare (UHC) | Regulatory & Consumer Affairs (RCA) | ||
UnitedHealthCare (UHC) | N/A |