Other places to go for help

More than a dozen different entities have roles in insurance regulation. Sometimes, these other agencies and entities will be able to better help you with your insurance issues.

If we're unable to help you with your issue, the following agencies may be able to help you:

Health insurance-related issues

Other health insurance-related resources
If it involves:	Contact:
Washington Healthplanfinder (the Exchange)	Washington Healthplanfinder 855-923-4633 or email For appeals call: 855-859-251
Medicare Part A or B, Medicare Part D drug plan, or a Medicare Advantage plan	Centers for Medicare and Medicaid Services 1-800-MEDICARE (800-633-4227)
Workers’ compensation claim	Washington State Department of Labor and Industries 1-800-LISTENS (800-547-8367)
Federal employee health or life insurance plan or Multi-State Plan Program	U.S. Office of Personnel Management 202-606-1800
Complaint against a health care provider	Washington State Department of Health 800-525-0127
Health insurance policy purchased in another state	That state's insurance commissioner’s office
Washington Apple Health (Medicaid) (for kids and adults)	Apple Health 800-562-3022 Secure contact form HCA Community-Based Specialists/Apple Health Staff
Uniform Medical Plan	Uniform Medical Plan 800-762-6004
Self-funded employee health plan or Consolidated Omnibus Budget Reconciliation Act (COBRA) plan	U.S. Department of Labor 866-444-3272

Auto insurance-related issues

Other auto insurance-related resources
If it involves:	Contact:
Hard-to-insure drivers who can't find auto coverage - ask an insurance agent about the Automobile Insurance Plan	Automobile Insurance Plan 888-424-0026
Mandatory auto insurance requirements, proof of auto liability insurance, filing SR22s and vehicle titles	Washington State Dept. of Licensing 360-902-3600
Certificate of Proof of Financial Responsibility	Washington State Dept. of Licensing 360-902-3600

Home or business insurance-related issues

Other home or business insurance-related resources
If it involves:	Contact:
Flood insurance for home and commercial coverage (including complaints and filing claims)	National Flood Insurance Program (NFIP) 877-336-2627 Email: FloodSmart@FEMA.DHS.gov
Washington State Fair Plan for people who can't find homeowner or commercial property insurance up to $1.5 million	Washington Fair Plan 425-745-9808

Miscellaneous

Other miscellaneous resources
If it involves:	Contact:
Listing of consumer protection agencies in Washington state	Consumer Protection Washington
Foreclosure, identity fraud or issues involving Washington state banks, credit unions, mortgage brokers and payday lenders	Washington State Dept. of Financial Institutions 877-746-4334
Issues about a business that affects interstate commerce	Federal Trade Commission (FTC) 877-382-4357, Seattle: 206-225-6350
Issues about non-insurance Washington state businesses	Washington State Office of the Attorney General 800-551-4636