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Consumer Advocacy

Call: 800-562-6900 (8:30 a.m. to 4:30 p.m., Monday - Friday)
Form: Ask an insurance expert

Filing an auto insurance claim

When you file an auto insurance claim, it’s important to understand your coverage claims process outlined in your policy.

How insurers calculate taxes and fees when your car is totaled

If you decide to keep your vehicle after it's totaled, this is how an insurer calculates taxes and fees.

What happens after your car gets totaled

If your car isn't repairable after an accident or the repairs cost more than what it's worth, this is called a total loss.

What to do if you’re hit by an uninsured or underinsured driver

If you're in an accident with an uninsured or underinsured driver, here's what you need to know.