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Consumer Advocacy

Call: 800-562-6900 (8:30 a.m. to 4:30 p.m., Monday - Friday)
Form: Ask an insurance expert

Auto coverage for home health care workers and volunteers

Your auto policy generally covers you for unpaid volunteer work and personal use, which includes giving a friend or loved one a ride or taking them to an appointment.

Extended warranties and service contracts

Before saying, "Yes," to that extended warranty, service contract or maintenance agreement, know your rights and consider some of these tips.

Gap insurance

Gap insurance is coverage you can buy that covers the difference between what you owe on your vehicle or motorhome and what it's worth.

Gig workers and delivery drivers

Check your coverage if you participate in gig work or sharing economy activities, such as driving for Uber or delivering food for DoorDash.

How insurance companies set auto premiums

Insurers set your auto premiums by starting with the base rate and adjusting it based on factors specific to you and your policy.

Learn about auto insurance

Auto insurance provides coverage for liability, medical and property. Learn about your rights and other coverages you may want to consider.

Personal injury protection (PIP)

PIP is an optional coverage you can add to your auto policy. It can help pay for additional costs if you or your passengers are injured in an auto accident.

Usage-based insurance

Usage-based insurance is when an auto insurer uses technology to monitor certain driving behavior to determine how much you pay for coverage.

What if I can't find auto coverage?

There are various reasons why people might have trouble getting auto insurance.

How we review auto and homeowner rates

When an insurance company wants to change its auto or home insurance rates, it must file that change with us.

Washington state's mandatory auto/motorcycle insurance law

To reduce the risk uninsured drivers pose to others in Washington, the Legislature made liability coverage mandatory for all motor vehicles and motorcycles.