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Consumer Advocacy

Call: 800-562-6900 (8:30 a.m. to 4:30 p.m., Monday - Friday)
Form: Ask an insurance expert

Credit freezes and insurance

Breaches of personal information are becoming more common. In response, some people are placing freezes on their credit information.

Credit scores and insurance

State and federal laws allow insurance companies to look at your credit history.

Facts about the credit scoring ban rule

Get answers to common questions insurance consumers are asking us and their insurers about the credit scoring ban rule.

CLUE (Comprehensive Loss Underwriting Exchange)

CLUE is a claims-information report generated by LexisNexis®, a consumer-reporting agency. The report generally contains up to seven years of personal-auto and personal-property claims history.