Individuals & families
If you don’t have health insurance through an employer, you can buy an individual health plan during the annual open enrollment period.
Use this tool to find helpful information about insurance agents, agencies, and the companies they work with.
Our team of experts are here to answer your questions about insurance and help you understand your rights.
We'll send your complaint to the insurer or agent and ask for a response. If we can't help you because of jurisdiction, we'll refer you to someone who can.
Log in and check the status of a complaint you’ve filed.
Get help
Consumer Advocacy
Call: 800-562-6900 (8:30 a.m. to 4:30 p.m., Monday - Friday)
Form: Ask an insurance expert
Quick tip
You can either buy a plan directly from an insurer or through Washington state’s health Exchange, the Washington Healthplanfinder. If you buy a plan through the Exchange, you may qualify for help paying your premium.
Related topics
Learn how health insurance works
Health insurance helps pay your medical bills when you seek care. Knowing what your options are can help save you time, money and frustration.
Small business owners
If you have a small business (1-50 employees), you're not required to offer your employees health insurance. If you choose to offer it, you might qualify for tax credits.
Mental health and substance use disorders
Learn about your mental health and substance use disorder (also referred to as behavioral health issues) coverage rights and how to get help.