Kreidler issues $305,000 in fines for violations in November

12/14/2023

OLYMPIA, Wash. — Insurance Commissioner Mike Kreidler issued fines in November totaling $305,694 against insurance companies and insurance producers who violated state insurance laws and regulations. 

Insurance companies

UnitedHealthcare of Oregon, Inc., Lake Oswego, Ore.; fined $35,000 (order 23-0179).

UnitedHealthcare incorrectly processed telemedicine claims during the 2021 plan year, resulting in 602 reprocessed claims from 159 consumers with $31,557 in claim underpayments. Unauthorized insurers

Towers Administrators LLC, Middletown, Del.; fined $50,000 (…

New legislative report on affordability reveals current state of Washington’s health care system

12/01/2023

OLYMPIA, Wash. —  The Office of the Insurance Commissioner has delivered a preliminary report to legislators describing the current state of Washington’s health care system. The report explores recent market consolidation and a process for evaluating changes that could improve affordability. 

The Legislature provided both Insurance Commissioner Mike Kreidler and Attorney General Bob Ferguson with funding last year to review key factors impacting the affordability of health care coverage for individuals, businesses and state government. The two offices were tasked…

Advocates recover almost $12 million for insurance consumers in third quarter of 2023

11/28/2023

OLYMPIA, Wash. — Have you ever had an insurance claim delayed only to receive an offer from your insurer that wasn’t very reasonable? Our team of highly trained insurance experts recovered almost $12 million for Washington state insurance consumers between July 1 and Sept. 30, 2023. They may be able to help you, too! 

Thousands of consumers contact our office every year with a question or complaint about all types of insurance coverage. Our Consumer Advocacy team can look at your insurance policy, explain your rights, and in many cases, contact your insurance company on your…

King County pair added to Kreidler’s Insurance Fraud Most Wanted list

11/16/2023

OLYMPIA, Wash. — A man from Everett and a woman from Shoreline have been added to Insurance Commissioner Mike Kreidler’s Insurance Fraud Most Wanted list.

Joel Ilunga Maloba, 29, and Ida Madilamba, 34, failed to appear at their arraignment after being charged by the King County Prosecutor’s Office with one count of false claims or proof each. A bench warrant was issued for their arrest in November 2023. 

Maloba and Madilamba were charged after an investigation conducted by Kreidler’s Criminal Investigation Unit (CIU). 

CIU discovered on Nov. 16, 2020, that…