What you’ll need

  • The insured person's name
  • The policy itself, if you can find it, which will have the insured person's name and policy number
  • A certified copy of the death certificate

Where to look for a copy of the policy

  • Search through the person’s financial records to find payments to the insurer.
  • Look through old mail for statements or billing reminders from the insurer.
  • Ask their auto or home insurer if they bought life insurance from them.
  • Ask their last employer if they had a policy through their job.
  • Find their income tax statements and see if they earned interest from and paid an insurer.
  • Ask their bank if they had a safe deposit box or bought a policy from them.

If you find the policy

Contact the insurer to file a claim. If you need help contacting them or have problems with a claim, call us at 800-562-6900 or file a complaint.

What to do if you can’t find the policy