Auto insurance

When an insurance company wants to change its auto or home insurance rates, it must file that change with us.

If your car isn't repairable after an accident or the repairs cost more than what it's worth, this is called a total loss.

If you decide to keep your vehicle after it's totaled, this is how an insurer calculates taxes and fees.

If you're in an accident with an uninsured or underinsured driver, here's what you need to know.

When you file an auto insurance claim, it’s important to understand your coverage claims process outlined in your policy.

State and federal laws allow insurance companies to look at your credit history.

Breaches of personal information are becoming more common. In response, some people are placing freezes on their credit information.

Get answers to common questions insurance consumers are asking us and their insurers about the credit scoring ban rule.