Basic training for new volunteers
- Statewide Health Insurance Benefits Advisors Basic Training (PPTX 7.84MB)
- Statewide Health Insurance Benefits Advisors Basic Training - binder version (PDF 3.61MB)
Training toolbox for existing volunteers
- SHIBA monthly training
- Training videos/webinars
- CMS National Training Program (NTP) e-courses
- Volunteer-only resource materials
- How to access Medicare Minutes instructions (PDF 373.79KB)
- Medicare & employer plans (PDF 944.42KB)
- Medicare & employer plan Zoom recording
Continuing education
- SHIBA volunteer continuing education calendar January (PDF 585.81KB)
- SHIBA continuing education sign-sheet (PDF, 114.81 KB) (PDF 114.81KB)
Counseling related resources
- BenefitsCheckUp - Find benefit programs that could help pay for medications, health care, food, etc.
- SHIP TA Center - Contact information for your local SHIP, locate SHIP trainings/webinars and the SHIBA exam.