Basic training for new volunteers
- Statewide Health Insurance Benefits Advisors Basic Training (PPTX 7.84MB)
- Statewide Health Insurance Benefits Advisors Basic Training - binder version (PDF 3.61MB)
Training toolbox for existing volunteers
- SHIBA Volunteer Training Calendar
- SHIBA monthly training
- Training videos/webinars
- CMS National Training Program (NTP) e-courses
- Volunteer-only resource materials
- How to access Medicare Minutes instructions (PDF 373.79KB)
- Medicare & employer plans (PDF 944.42KB)
- Medicare & employer plan Zoom recording
Counseling related resources
- BenefitsCheckUp - Find benefit programs that could help pay for medications, health care, food, etc.
- SHIP TA Center - Contact information for your local SHIP, locate SHIP trainings/webinars and the SHIBA exam.