Volunteer recruitment and onboarding
- New volunteer application packet (PDF, 280.53 KB) (PDF 280.53KB)
- National-level criminal background checks (PDF, 859.27 KB) (PDF 859.27KB)
- How to become a SHIBA Volunteer
- Medicare Unique IDs
- SHIBA volunteer handbook (PDF, 861.57 KB) (PDF 861.57KB)
SHIBA volunteer role job descriptions
SHIBA volunteers donate their time to a variety of roles within the program. We work with individual volunteers and other team members to match a volunteer’s skills and interests to the needs of the SHIBA program. As a result, SHIBA volunteers may serve Medicare clients, their families and caregivers in many creative ways.
- Medicare administrative support role description (PDF, 689.96 KB) (PDF 689.96KB)
- Medicare counselor role description (PDF, 692.78 KB) (PDF 692.78KB)
- Medicare fraud advisor - Senior Medicare Patrol (PDF, 717.32 KB) (PDF 717.32KB)
- Medicare outreach/exhibitor role description (PDF, 695.21 KB) (PDF 695.21KB)
- Medicare presenter role description (PDF, 693.95 KB) (PDF 693.95KB)
Outreach
- SHIBA outreach event planning for volunteer coordinators (PDF, 458.03 KB) (PDF 458.03KB)
- SHIBA outreach & marketing guide (PDF, 3.79 MB) (PDF 3.68MB)
- Limited English Proficiency map